Misstuned » SRSLY WTF DREAMHOST


SRSLY WTF DREAMHOST

[EDIT - 23 March 2008 21:04] Mari is moving to Holdfire. This week. [/EDIT]

[EDIT 2 - 24 March 2008 00:10] And Jaclyn of final-stop.net is helping, since Mari is really busy. So, hostees, if you’re worried because someone who isn’t Mari is contacting you, don’t worry. Mari trusts her.[/EDIT]

[EDIT 3 - 25 March 2008 05:26] Tammi of lastaid.org is helping Mari contact hostees too! Yay~! Thank you so much, both of you![/EDIT]

DREAM host. OMGROFLMAO11!1!one!1 Seriously, this is the third or fourth time this year that you’ve done something really crazy, like MOVED EVERYONE’S SERVERS without giving anybody a heads up 1.

Mari was in the middle of following Fruityoaty’s example, when suddenly Mari had no access to her site. Mari thought: “Oh boy, DH must be mucking around again.” And what do you know, Mari goes to look at dreamhoststatus.com, and they WERE mucking around again. AGAIN. After Mari warned them that she was switching if they didn’t cut the crap.

HOW HARD IS IT TO JUST EMAIL EVERYONE WHEN YOU DECIDE TO MOVE HALF THE SERVERS?!

Srsly, wtf guyz?!!!

You make Mari wanna lampoon you. Lolcat style.

Or switch to Holdfire. In fact, Mari intends to. Once Mari figures out how to switch Mt2 over to another registrar, Mari IS going to switch to Holdfire.

It’ll mostly be a pain for Mari, having to save all her hostees stuff3, as well as her own stuff4, and then re-set everything up on another account. But Mari’s going to do it.

So take that.

HOSTEES!!! Have you been annoyed by DH’s random downtimes?
OTHERS WHO HOST!! Do you think Mari should continue to host people after she moves to Holdfire?

See, thing is, Mari could go with a really cheap5 plan, but Mari is a little attached to hosting people. So Mari’s plan is to go for the Alpha Reseller plan with Holdfire. Mari would have the ability to offer her hostees cPanel6. Mari sees no reason to stay with Dreamhost on the premise that they give the most. They certainly don’t7.

  1. Aside from those few that read dreamhoststatus.com religiously - get lives, people. The rest of us that do have some semblance of lives don’t read that page every single day. We go there when things don’t work. []
  2. Which is registered with Dreamhost through whenever Mari stops paying them. []
  3. And contact them and tell them to save their stuff and how to save their stuff and “be double-damn sure you saved your stuff”.. []
  4. The other day, Mari tried backing up her entire FTP user’s files. CoreFTP crashed about halfway through trying to queue misstuned’s fanlistings directory. Only the one. *sigh* []
  5. Mari could use the shared $1.50 a month plan for just Mt, her network, and her personal domain. []
  6. And thus, true domain hosting. Plus it actually would cost less than Mari’s paying now for DH’s crappy one-admin setup. Mari (and all her hostees) only use about 5 gigs bandwidth per month and only use 1.5 gigs of disk. []
  7. Mari will never, ever, even if she constantly uploaded stuff from her external hard drive for weeks on end, use all the disk space that Dreamhost offers, so Mari sees no reason to stay with them based on the idea that the most disk and bandwidth offer is the best one. []


16 Comments on “SRSLY WTF DREAMHOST”

  • Jaclyn on

    One vote for SWITCH! About hosting, I think you should keep doing it. Maybe get a little bit more strict with your hostees. The chance you give people with you hosting them with such a good plan, and free is really great for people that actually want to learn/improve. People who don’t appreciate what you do and stuff, just shouldn’t make the cut. As for saving the hostees stuff, I could totally help you out. Saving it for them or emailing them to help them. i think it would be less of a pain if we just save it for them. And if they are Wordpress users have them download the DBase Backup plugin and save their backup. So now at least, you remain with only one big problem; your domain.

    Good luck! Email me for anything you need Mari. :)

  • Ivy on

    Eek! That’s horrible! I hate it when hosts don’t inform people of their dastardly doings. An email or even a message on the control panel wouldn’t take them more than 5 minutes. Sheesh.

    I’m sooo happy with my host. They inform me about everything 5 days in advanced, and then send a reminder a few hours before they do whatever to the server. They even have a to help blogger noobs kickstart their blogging life and they even dedicated an entire entry to me on their blog! <3 <3 <3. They’re called TopHostingCenter.Com if you are ever interested!

    I hope HoldFire would be a better improvement to DreamHost. I’ve heard good and not-so-good things about them. But since I don’t host with them I can’t really give my verdict.

    Just a tip: before you switch to any new host, check out reviews about them, just to be sure, so you won’t meet with any problems.

    All the best!

  • Mari on

    @Jaclyn

    You’re so awesome. Mari will probably take you up on that offer to help.

    And on the idea of being more strict, too. Mari was planning on it, anyway.

  • Mari on

    @Ivy

    Yeah, it wouldn’t take that much effort, and that’s the problem.

    Yeah, Mari has read reviews. Mari knows quite a few people who are with Holdfire and Mari’s never come across anything completely unpleasant regarding them. However, a little Googling with quotation marks and plus signs never hurt, right?

    Yeah, Mari learned her lesson about really knowing your new host before jumping in bed with them (as it were) with Xfluro, two years ago, before Mari got this domain.

    Oh, thank you. =)

  • Tammi on

    I think switching would be a good idea. If you’re this fed up, I say go for it!

    And all the hostee’s would need to back up their files, and poof, happy Mari! Plus then I could stop bothering you so constantly when I need things fixed. D; I always feel bad when I email you, since I don’t want to hassle you x__x;

    BAHH. :] Though seriously. Holdfire sounds pretty awesome compared to Dreamhost. Since you started blogging about Dreamhost’s faults, I’ve found a lot of other people who are really, really dissatisfied with them. I’ve heard a lot of good things about Surpass as well! Some good, some bad, but for the most part, I think it would be a good idea.

    Good luck with all this, Mari!

  • Mari on

    @Tammi

    Thanks. Mari has decided she’s doing it before April.

    Yeah, but only a few read this blog. Mari has to call in some major help (Jaclyn).

    Surprisingly, Mari has also seen good things about Surpass, but Mari wants to try a smaller hosting company again.

    Thank you! <3

  • Tammi on

    Actually, the rpg I admin at is hosted on surpass, and they’ve worked out really well. We’ve had very little downtime, and they’re much, much better compared to our old host x__x;

    Stay away from IX web hosting - some people think they’re good, but… they are not XD

  • Veronica on

    Well, I’ve had some trouble logging in to my FTP and such lately, yes. I think you should move to holdfire, and keep the hosting please <3

    Hope you’ll figure it out with the domain and such =)

  • Mari on

    @Veronica

    Yeah, Mari has it figured out. Mari is moving (did you notice the edits).

  • Ivy on

    Happy moving to Holdfire! Hope everything goes smoothly! :)

  • Jaclyn on

    Thank GOD you’re moving. Your site/ftp has been down today for like 2 hours I think. But the severity is “MEDIUM” even though 300+ people are having problems of not seeing their site or not being able to use their FTP.

  • Mari on

    @Jaclyn

    See what Mari’s been going through? *growls*

    The worst part is that they screw things up and don’t even credit our accounts for downtime.

    Though, Mari will miss being able to go complain on that blog and direct traffic to Mt every time it goes down. *snicker* Also, the off-network blog is pretty handy. Mari wonders if she should suggest that Holdfire do that.

  • Joana on

    Someone mentioned this on one of the message boards that I frequent and I was rather flummoxed to see this going on. Someone posted a follow up comment about how they worked for a hosting company and how surprised one would be that people don’t keep their contact information up to date. I hardly thought that was an excusable reason to not notify their customers of what was going on. Host Gator had to move stuff once, and they notified us via a notice in the cpanel AND an email. So what if people don’t keep their information up to date, that would be their fault. They still have an obligation to properly inform their clients. And posting a notice, when it’s happening, on a blog is not a proper means of communication. That’s like a local business assuming that posting an article in the newspaper will reach all customers. It won’t because
    1. they might not read it regularly or at all unless their is something significant.
    2. the information can easily get buried and lost. Feed readers are packed after all.

    So yeah, an email should have been sent. And an alert on a cpanel would have been the easiest method.

    After this, I say move. That was definately the straw that broke the camel’s back.

  • Mari on

    @Joana

    Yeah, people may not keep their contact info up to date, but still, it’s totally irresponsible to not send an email at least, or put it on the admin panel (Dreamhost doesn’t have a cPanel - they have their own admin thing). Mari shouldn’t have to find out about PLANNED outages when things suddenly don’t work.

    Mari definitely decided to move, and is in the process of backing everything up.

  • Rhiannon on

    I don’t mind a bit of downtime every now and then but the 12 hours a few days ago was ridiculous. Dreamhost’s reasoning was that they DID let people know, via RSS. Not everyone cares to use RSS, let alone subscribe to a feed Dreamhost supplies. They should have sent everyone emails instead.

    I don’t know, Dreamhost’s service has really gone down in these past few months. Remember when they automatically rebilled practically all of their account holders who paid by credit card?

  • Mari on

    @Rhiannon

    Indeed. And if people haven’t kept their email addresses up to date, that’s their fault. It’s just stupid not to tell everyone about planned outages. They could even have just put something up on the admin panel, even…

    Yes it has, and yes, Mari does remember. Vividly. Mari was really sweating that one out, because Mari was pretty near her card’s limit when they pulled that stunt.

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